{"id":18122,"date":"2020-12-09T16:23:56","date_gmt":"2020-12-09T15:23:56","guid":{"rendered":"https:\/\/livetraker.com\/?page_id=18122"},"modified":"2026-11-08T14:28:01","modified_gmt":"2026-11-08T13:28:01","slug":"support","status":"publish","type":"page","link":"https:\/\/livetraker.com\/de\/support\/","title":{"rendered":"Kontakt und Support"},"content":{"rendered":"<style>.page-id-18122 #right-sidebar,.page-id-18122 .sidebar,.page-id-18122 .entry-header{display:none!important}.page-id-18122 .site-content{display:block!important}.page-id-18122 #primary{width:100%!important}.page-id-18122 .inside-article{background:none!important;padding:0!important}.lt-doc{max-width:860px;margin:40px auto;padding:36px 30px;background:#fff;border-radius:14px;box-shadow:0 2px 14px rgba(0,0,0,.08);color:#2b2b2b;line-height:1.65}.lt-doc h1{font-size:2.1rem;margin:0 0 8px;color:#1a1a1a}.lt-doc h2{font-size:1.45rem;margin:34px 0 10px;color:#ff4513;border-bottom:2px solid #f0f0f0;padding-bottom:6px}.lt-doc h3{font-size:1.15rem;margin:22px 0 6px}.lt-doc p,.lt-doc li{font-size:1.02rem}.lt-doc ul,.lt-doc ol{margin:0 0 14px 1.3em}.lt-doc a{color:#d93a0f}.lt-doc details{border:1px solid #e6e6e6;border-radius:8px;margin:8px 0;padding:0 14px;background:#fafafa}.lt-doc summary{cursor:pointer;font-weight:600;padding:12px 0}.lt-doc details[open]{background:#fff}.lt-doc details>*:not(summary){margin-bottom:12px}.lt-doc .lt-btn{display:inline-block;padding:12px 24px;background:#ff4513;color:#fff;border-radius:8px;font-weight:700;text-decoration:none;margin:6px 8px 6px 0}.lt-doc .lt-btn:hover{background:#d93a0f;color:#fff}.lt-doc .lt-note{background:#fff4ef;border-left:4px solid #ff4513;padding:12px 16px;border-radius:6px;margin:16px 0}<\/style><div class=\"lt-doc\"><h1>Contact and Support<\/h1><p>Working hours: Monday to Friday, 10:00 to 17:00 (Italian time). Requests outside that range are answered in the first available slot. We do not offer email or phone support.<\/p>\n<h2>Check this before opening a ticket<\/h2><ol><li>Read the <a href=\"\/faq\/\">FAQ<\/a>.<\/li><li>Watch the video tutorials on our <a href=\"https:\/\/www.youtube.com\/channel\/UCyG4Mmg6BekZxrT4M6IS7XA\" target=\"_blank\" rel=\"noopener\">YouTube channel<\/a>.<\/li><li>Ask the community on the <a href=\"https:\/\/forum.livetraker.com\/\">forum<\/a>.<\/li><\/ol>\n<h2>Customers with active support<\/h2><p>Log in to your Customer area, open one of your orders and use the \u201cContact us\u201d form to open a ticket.<\/p><p><a class=\"lt-btn\" href=\"\/my-account\/\">Customer area<\/a><\/p>\n<h2>Demo users<\/h2><p>Post your question on the <a href=\"https:\/\/forum.livetraker.com\/\">community forum<\/a>.<\/p>\n<h2>Commercial contacts<\/h2><p>Cooperation proposals, interviews and reviews: send an email to mfstaff [at] gmail [dot] com.<\/p><\/div>","protected":false},"excerpt":{"rendered":"<p>Contact and Support Working hours: Monday to Friday, 10:00 to 17:00 (Italian time). Requests outside that range are answered in the first available slot. We do not offer email or phone support. Check this before opening a ticket Read the FAQ. Watch the video tutorials on our YouTube channel. Ask &#8230; <a title=\"Kontakt und Support\" class=\"read-more\" href=\"https:\/\/livetraker.com\/de\/support\/\" aria-label=\"Weitere Informationen \u00fcber Kontakt und Support\">mehr lesen<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-18122","page","type-page","status-publish","infinite-scroll-item"],"acf":[],"_links":{"self":[{"href":"https:\/\/livetraker.com\/de\/wp-json\/wp\/v2\/pages\/18122","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/livetraker.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/livetraker.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/livetraker.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/livetraker.com\/de\/wp-json\/wp\/v2\/comments?post=18122"}],"version-history":[{"count":1,"href":"https:\/\/livetraker.com\/de\/wp-json\/wp\/v2\/pages\/18122\/revisions"}],"predecessor-version":[{"id":34307,"href":"https:\/\/livetraker.com\/de\/wp-json\/wp\/v2\/pages\/18122\/revisions\/34307"}],"wp:attachment":[{"href":"https:\/\/livetraker.com\/de\/wp-json\/wp\/v2\/media?parent=18122"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}