{"id":18122,"date":"2020-12-09T16:23:56","date_gmt":"2020-12-09T15:23:56","guid":{"rendered":"https:\/\/livetraker.com\/?page_id=18122"},"modified":"2022-10-24T10:16:30","modified_gmt":"2022-10-24T09:16:30","slug":"support","status":"publish","type":"page","link":"https:\/\/livetraker.com\/es\/support\/","title":{"rendered":"Contacto y soporte"},"content":{"rendered":"<h4><span style=\"color: #3366ff;\">Horario laboral<\/span><\/h4>\n<p><strong>De lunes a viernes,<\/strong> <strong>De 10:00 a 17:00 horas.<\/strong>\u00a0 <span style=\"color: #000000;\">&gt; UTC\/<em>GMT<\/em>\u00a0+2 horas<\/span><\/p>\n<p>Las solicitudes que queden fuera de ese rango se responder\u00e1n en el primer espacio disponible.<\/p>\n<hr \/>\n<h4><strong>COMPRUEBA ESTO<span style=\"color: #ff0000;\"> ANTES<\/span> ABRE UN TICKET:<\/strong><\/h4>\n<h3><span style=\"color: #ff6600;\">1. Explorar la base de conocimientos &gt;<\/span> <a href=\"https:\/\/livetraker.com\/es\/kb\/\">HAGA CLIC AQU\u00cd<\/a><\/h3>\n<p>Esta es la \u201cWiki\u201d donde puedes encontrar muchas respuestas y preguntas, tutoriales y m\u00e1s\u2026<\/p>\n<h3><span style=\"color: #ff6600;\">2. Consulta el manual &gt;<\/span> <a href=\"https:\/\/livetraker.com\/es\/user-manual\/\">LEE AQU\u00cd<\/a><\/h3>\n<p>Si buscas una descripci\u00f3n\/uso espec\u00edfico para una funci\u00f3n\/caracter\u00edstica, este es un buen punto de partida.<\/p>\n<hr \/>\n<h3><strong>Soporte de tickets <\/strong><\/h3>\n<ul>\n<li>Si eres un <strong>cliente activo<\/strong> puede <strong><a href=\"https:\/\/livetraker.com\/es\/my-account\/\">abre un ticket desde tu cuenta\u00a0<\/a><\/strong><\/li>\n<li>Si eres usuario de prueba, suscr\u00edbete <a href=\"https:\/\/www.facebook.com\/groups\/5041292045888913\" target=\"_blank\" rel=\"noopener\">Grupos de usuarios de Facebook Livetracker<\/a> para el apoyo de la comunidad<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<div class=\"brz-root__container\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Working time Monday to Friday, from 10AM to 5PM\u00a0 &gt; UTC\/GMT\u00a0+2 hours any requests out side that range will be replied to the first slot available. CHECK THIS BEFORE OPEN A TICKET: 1.Browse Knowledge base &gt; CLICK HERE Tthis the &#8220;Wiki&#8221; where you can find Lots of Answers&amp;Questions, Tutorials an &#8230; <a title=\"Contacto y soporte\" class=\"read-more\" href=\"https:\/\/livetraker.com\/es\/support\/\" aria-label=\"Leer m\u00e1s sobre Contact and Support\">leer m\u00e1s<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-18122","page","type-page","status-publish","infinite-scroll-item"],"acf":[],"brizy_media":[],"_links":{"self":[{"href":"https:\/\/livetraker.com\/es\/wp-json\/wp\/v2\/pages\/18122","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/livetraker.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/livetraker.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/livetraker.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/livetraker.com\/es\/wp-json\/wp\/v2\/comments?post=18122"}],"version-history":[{"count":0,"href":"https:\/\/livetraker.com\/es\/wp-json\/wp\/v2\/pages\/18122\/revisions"}],"wp:attachment":[{"href":"https:\/\/livetraker.com\/es\/wp-json\/wp\/v2\/media?parent=18122"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}