My HD/PC is dead, m...
 
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My HD/PC is dead, may i have a new license?  

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Staff
(@staff)
Admin Admin
Joined: 3 years ago
Posts: 82
01/29/2020 16:38  

NO! Licenses are NOT transferable

If your hardware need to be replaced, you can purchase an additional license at discounted price sending us teh copy of new hardware invoice at your name. The invoice must have same name of original issued license.


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estacao.zero
(@estacao-zero)
Member Customer
Joined: 2 years ago
Posts: 1
05/23/2020 23:53  

I formated my PC and install windows 10. Before was windows 7. The ask for a licence returns "All licenses for order number 6697 are already in use !". I have 4 licences and 3 equipaments, one PC for work, and 2 notebooks for play on stage, one the 1ºst and a second as reserve. I have 4 licences! No one to use? What i do?

This post was modified 2 months ago 2 times by Staff

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Staff
(@staff)
Admin Admin
Joined: 3 years ago
Posts: 82
05/24/2020 11:21  

@estacao-zero

as well explained into our section

If you format and / or reinstall your operating system you will still use the same KeyFile (license) not need to request a new one

so you just need to use the licenses you have

just check your emails we've send to you, download the Key again, apply again and you're done


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