Frequently Asked Questions

What is Livetraker?

A software designed to manage all aspect for a music live concert on Stage. 

With a single computer you will be able to manage backtracks, Click Tracks, Lyrics tracks, Video Tracks, Midi events , realtime effects and more. Check features here

Livetraker can be used like a karaoke player?

Livetraker is NOT a karaoke player but a professional solution for live music.

If you’re searching a karaoke software Livetraker is NOT for you!

It is mandatory to install into USB Drive?

For the main license yes, then you can purchase an additional license to install into your hard disk.

Anyway keep in mind that license is NOT transferable, so in the case you change computer or hard disk you will NOT able to MOVE the HARD Disk license to the new one!!

the best tip is to install Livetraker onto a removable drive (Ext HD/SD Card/USB Pen) and use it everywhere: it’s that easy!

USB Pen is included?

NO. We send you only the digital file and the license.

You will be able to install onto a removable media of your choice.

A Good quality and fast support is suggested, no slow and super-cheap support

Songs must be put on same USB Drive of Software to work?

Of course not.

Data can be read from every media you want, it is your choice.

What are the differences from Qlab®?

Qlab® is a product designed to organize a live show whose management is by the technicians.

Livetraker is a solution that musicians can use on stage on their own, even modifying parameters in seconds even during performances

What are the differences from Ableton® Live?

Ableton® Live is a production tool that let you record on the fly, edit, manage sounds, loops, editing and more…

Livetraker is a professional player that manage every aspect of a Live performance.

Basically you have to prepare your backtracks, text, videos  whatever you want, then put all these kind of media inside Livetraker and it will manage everything for you on the fly

What is the difference from "video track" and "lyrics track"?

Video track let you manage video files and its related output to an external video/monitor/videowall (up to 3)

Lyrics Tracks is the TEXT management that can be show into the computer and also into an external monitor 

Will Work on MAC, Windows, Ipad, LInux...etc...

MAC and Windows version. 

Linux , IOS, Android not supported .

How do you give tech support?

We’re glad to support Customers: our ticket system is always ready to go!

 

Do you Offer a Trial Before buying?

Sure! 

You can download a full functional version with NO expiration. The only limit is about to manage till 5 songs at time.

Click here to download Free Trial

Do you refund me if i am not satisfied?

Sorry, we do NOT offer refunds.

You can download our software for FREE and test it as long yo wish. 

Again, we do NOT refund in any circumstance, so please read our TOS before purchase. 

i own one MAC pc and one Windows pc: may i use same license?

NO, licenses are released for same operating system.If you have different OS you need to buy the related Livetraker product

My HD/PC is dead, may i have a new license?

NO! Licenses are NOT transferable

If your hardware need to be replaced at all, you’ll be able to request an additional license at discounted price sending us an invoice of your new purchased computer and/or HD. Invoice must have same name of Livetraker customer. This request can be done ONE TIME per Year.

What does 12 month upgrades and support means?

You can access to members area with no limitation for 12 months and receive Premium Support and Updates Downloads.

After that time, if you want to download new versions, upgrades, patches and Premium support, you can purchase the Extension support pack at a very low price to renew downloads for additional 12 months

This is NOT mandatory,  your last downloaded version will still run fine into your system lifetime, as per your license is.

Renewal services let our company to mantain low prices on Livetraker purchase and continue to develop it with new features and fixing. 

Who you are?

We are a team of marketers and coders, but first of all we are musicians too! 🙂

The project started in Germany in 2010, after 8 years the brand was acquired by a USA company , BizRound LLC.

After one year of full developement, the V4 comes to the light and point to become the reference software for manage live show on stage for bands.

I don't find the answer i need!

Don’t worry! Just open a ticket and we’ll be happy to reply asap!

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