Monday to Friday, from 10AM to 5PM > UTC/GMT +2 hours
any requests out side that range will be fwd to the first slot available.
Customers with Premium Support receive priority support, all others requests will be replied in best efforts manner.
BEFORE OPEN A TICKET:
1.Browse our Knowledge base > CLICK HERE
2.Check the Manual > READ HERE
If there is no response to your question click here to open a Support Ticket