Contact and Support

Working hours: Monday to Friday, 10:00 to 17:00 (Italian time). Requests outside that range are answered in the first available slot. We do not offer email or phone support.

Check this before opening a ticket

1. Read the FAQ.
2. Watch the video tutorials on our YouTube channel.
3. Ask the community on the forum.

Customers with active support

Log in to your Customer area, open one of your orders and use the “Contact us” form to open a ticket.

Customer area

Demo users

Post your question on the community forum.

Commercial contacts

Cooperation proposals, interviews and reviews: send an email to mfstaff [at] gmail [dot] com.